Meet Our Team
We are psychologists with an extensive background in understanding human behavior. We are experts equipped with the skills, tools and knowledge to help you create intuitive, useful and delightful products for your customers.
MONICA SNIDEMAN, Ph.D.
Managing PartnerMonica holds a M.A. and Ph.D. in Cognitive Experimental Psychology from Rice University, with a focus in Cognitive Neuroscience. Her interest in the human brain translated easily to the applied field of user experience, where she enjoys the process of understanding human behavior and perception. For the past 24 years, she has used her research skills to identify ways in which products can become more usable and intuitive. Her experience includes research with a wide range of websites, software, and hardware. Her projects have spanned a wide variety of companies across multiple sectors, including technology, healthcare, and energy/oil and gas.
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CHRISTY HARPER, M.A.
Managing PartnerChristy holds a B.S. and M.A. in Psychology from UHCL and has been awarded HFES Fellow and UHCL Distinguished Alumna. She worked at Compaq/HP as a human factors researcher and as the manager of the HF/UX research team responsible for the iterative design and improvement of products in the personal computing space. Her expertise is ethnographic research and strategic product design research. Her prior work includes research for education, digital entertainment products, wayfinding, and input devices.
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Research Team
WILL ALTHOFF, M.S.Lead UX ResearcherWill is an experienced UX researcher who leads research studies for clients from various industries, including technology, oil and gas, and gaming industries. Will conducts unique research projects, specializing in software evaluations, competitive evaluations between products, and research involving software and applications. Prior to becoming the Lead UX Researcher at E2E, Will was heavily involved in research regarding reliance and compliance with automated systems and feedback from AI partners and has applied this background to current industry projects. Will received his M.S. in Human Factors Psychology from the University of Houston-Clear Lake and previously served in the United States Army.
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DIEGO SALAZARUX Research Consultant & Associate / Spanish Translation ConsultantDiego is a bilingual (Spanish) research assistant and translator. He received a B.A. with Honors in Psychology from the University of Texas of Texas at Austin and graduated from the Visual Arts Department at HSPVA. He is currently pursuing a Master's degree and is a second-year graduate student in the Human Factors Psychology program at the University of Houston-Clear Lake. Diego first became acquainted with user research and data collection as an Instruction Assistant for the UT Psychology Department, where he worked on developing and moderating surveys, coding statistics using R Studio, and receiving education on the design process behind faculty-developed mobile and desktop applications measuring mindfulness. Diego joined the field of human factors to obtain a well-developed understanding of user-centered design, seeking to facilitate optimal user experiences from the foundations of the design process - user research.
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JOCELYN PARONGUX Research ConsultantJocelyn is a UX Research Consultant with expertise in designing behavioral and cognitive research studies, performing advanced statistical analysis, and translating data into actionable solutions. She holds a Ph.D. in Psychological and Brain Sciences from the University of California, Santa Barbara, with a focus on cognitive psychology. Her research has examined how humans interact with and learn from various technologies, spanning education, health, and transportation industries. Prior to joining E2E, she was a human factors researcher at Battelle Memorial Institute, where her work focused on driver-vehicle interactions in autonomous and partially autonomous systems,
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KRISHNA THUPILI UX Research Consultant
Krishna is a UX Research Consultant with a Master of Science in Human Factors Psychology from the University of Houston–Clear Lake. She brings a multidisciplinary research background spanning human-computer interaction, usability testing, and cognitive psychology, with experience supporting both industry-sponsored projects and independent research initiatives. Her work includes evaluating emerging technologies such as haptic touchpads and analyzing digital systems using methods like cognitive walkthroughs and heuristic analysis to uncover usability challenges and inform design decisions. Krishna leverages a mixed-methods approach, combining qualitative insights with quantitative rigor, to deliver actionable recommendations that enhance user experience and product performance. Passionate about bridging the gap between human needs and technology, Krishna is committed to designing intuitive, accessible, and meaningful experiences that improve how people interact with the systems they use.
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ZAYRA RODRIGUEZ TERRAZAS UX Research Assistant
Zayra is a second-year master's student in the Human Factors Psychology program at the University of Houston-Clear Lake. She has a background in behavioral sciences and holds a bachelor's degree in psychology. Additionally, she is involved in UHCL's DAAnG Lab (decision-making, automation, advice, and games) and has been involved in projects focused on game-based learning and VR and gamified interventions for neurological rehabilitation. Zayra is passionate about user-centered design and the interaction between humans and technology.
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CALEB DECKERUX Research Assistant
Caleb is a Human Factors Psychology graduate from the University of Houston–Clear Lake. He has experience in user experience research, usability testing, and human-centered design through academic and industry-sponsored projects completed during his graduate program. His work includes designing and conducting usability studies, evaluating user interactions, and applying methods such as surveys, task analysis, and statistical analysis to inform design decisions. Caleb takes a mixed-methods approach, integrating qualitative and quantitative data to produce actionable insights that improve user experience and product performance. He is focused on building intuitive, accessible technologies that improve how people interact with complex systems.
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Recruiting and Operations Team
HANNAH KENNEDYMarketing Operations ManagerHannah Kennedy is our Marketing Operations Manager. She grows our database of research participants by implementing strategic marketing practices. She has a vast amount of experience as a social media marketing and eLearning coordinator in the nonprofit and technology sector. As marketing coordinator, Hannah has utilized marketing and advertising strategies geared towards creating content aimed at recruiting donors, volunteers, and 45+ attendees on a monthly basis for the ACSS Careerworks and Access eLearning programs. With experience spanning more than 12 years in B2B and B2C, Hannah’s specialties include photography, videography, voiceover, and design. Hannah is a resident of Atlanta, GA and is currently studying psychology at Capella University.
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CHARITY ADAMSOperations DirectorCharity holds a B.A. in Communications from Weber State University and brings a strong foundation in developing long-term strategies that align with company goals. With a keen focus on optimizing business processes, Charity is skilled in assessing organizational performance and identifying areas for improvement. Her expertise includes establishing policies and procedures that drive efficiency, ensuring compliance with regulations, and managing risk. Charity is also adept at communicating policy changes and collaborating cross-functionally with various departments to implement better practices that foster continuous growth and improvement.
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SAM MANCUSOChief Security OfficerSam is probably the first friendly face you'll see when you walk in our doors. As our Chief Security Officer, Sam oversees our AV equipment, including recording and streaming; client accommodations; participant support and compensations; and general office administration. He assists both participants and clients, answering any questions and making everyone feel welcome and supported.
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