Because Research Matters.

Helping you create a better user experience. 

​End to End User Research offers a wide range of research services to help you understand and design for your end user. With services ranging from recruiting, usability testing, focus groups, training, facilities rental and more, our business is research, because research matters.
We help you create a better user experience. Together we can uncover deep insights about the customers and their needs. Then we can help you innovate and refine ideas throughout the design process. We have a passion for research. We believe research is not optional, rather it is an integral part of design. We believe in an iterative process of testing and refinement to help you create the best user experience for your customers.

Andrew Muddimer
Sr. HF Consultant, Oil and Gas Specialist

Facilities Rental

We can conduct your studies onsite at your business, in our facilities, or remotely. 
If you have your own researchers, you can rent our state-of-the-art facilities. 

Various room sizes
Usability Testing
Market Research
Focus groups
Rental options available
​Modern ergonomic furniture
High definition video recording and streaming
Comfortable, fully-stocked observation decks
Nearby hotel accommodations
Convenient location

Recruiting Services

​Find and schedule representative users
Seek out users who meet your screening criteria
​Follow-up and confirmation to ensure the best show-rate.

Consulting

Usability testing
Focus Groups
Training
Extensive Human Factors toolkit.
Consulting
Usability Testing
Focus Groups
Training
Extensive Human Factors Toolkit

Recruiting Services

​Find and schedule representative users
Seek out users who meet your screening criteria
​Follow-up and confirmation to ensure the best show-rate.

Facilities Rental

Usability and Focus Group rooms

​We can conduct your studies onsite at your business, in our facilities, or remotely. 
If you have your own researchers, you can rent our state-of-the-art facilities. 

Various room sizes
Usability Testing
Market Research
Focus groups
Rental options available
​Modern ergonomic furniture
High definition video recording and streaming
Comfortable, fully-stocked observation decks
Nearby hotel accommodations
Convenient location

Meet the team

We are psychologists with an extensive background in understanding human behavior. We are experts equipped with the skills, tools and knowledge to help you create intuitive, useful and delightful products for your customers.

Monica Snideman, Ph.D.
Principal UX Research Manager

Christy Harper, M.A.
Principal UX Research Manager
Monica holds a M.A. and Ph.D. in Cognitive Experimental Psychology from Rice University, with a focus in Cognitive Neuroscience. Her interest in the human brain translated easily to the applied field of user experience, where she enjoys the process of understanding human behavior and perception. For the past 17 years, she has used her research skills to identify ways in which products can become more usable and intuitive. Her experience includes research with a wide range of websites, software, and hardware. Her projects have spanned a wide variety of companies across multiple sectors, including technology, healthcare, and energy/oil and gas.
Christy holds a B.S. and M.A. in Psychology from UHCL. For the past 16 years, her career has been with Compaq and HP. Her most recent role focused on managing strategic research on future technologies and products, such as IoT, security, biometric input and digital assistants. Prior to that she spent 4 years growing and managing the HF/UX research team responsible for the iterative design and improvement of products in the personal computing space. Her area of expertise is contextual/ethnographic research and human factors research applied to new product design. Prior work includes research for education needs, digital entertainment products and input devices.

Andrew Muddimer
Sr. HF Consultant, Oil and Gas Specialist

Andrew is an ergonomist with over 20 years of experience.  The majority of his experience is in Oil and Gas at Schlumberger, from drillers control rooms to E&P software user interfaces. Andrew had the opportunity to work on all aspects of the systems from the physical attributes to the software usability. Andrew holds a BSc(Hons) in Information Technology with Human Factors from Loughborough University in the UK. Andrew is a member of the Human Factors and Ergonomics Society (HFES), and is Chair of the Chapter Affairs Committee, 2017 President of the Houston Chapter of HFES, a board member of the Houston Oil and Gas Ergonomics Network, and a founding member of the Houston Chapter of the User Experience Professionals Association.

Charity Adams
​Office Manager

Charity is our office manager and our go-to for the business side of our organization. She ensures that everyone has what they need to accomplish their work in an enjoyable environment. From music, supplies, snacks, and smiles to recruiting, scheduling, records and budgets, she keeps us running, enabling us to focus on your research needs. Charity holds a B.A. in Oral Communication from Weber State University and has extensive experience running non-profit organizations.

Shannon Iverson, PhD
UX Associate

Shannon is an applied anthropologist and former archaeologist with fourteen years of experience on academic, private, and non-profit research projects. In order to hone her research skills in the digital realm, she is currently completing the MicroMaster's program in User Experience through the University of Michigan. 

Andrea Crosser
UX Research Intern

Andrea is currently a M.A. student in the Human Factors Psychology program at the University of Houston – Clear Lake. She holds a B.S. in Psychology from UHCL. Her experience includes research with software, hardware, prototyping, and usability. She is a member of the Human Factors and Ergonomics Society, Houston HFES, and president of the HFES Student Chapter at UHCL.

Spencer Jefferies
UX Research Intern

Spencer is a graduate student at the University of Houston-Clear Lake studying Human Factors. He earned a B.S. in Psychology from the University of Houston-Clear Lake. Spencer has experience as a graduate research assistant, where he worked on an adaptive augmented reality project. He is a member of the Human Factors and Ergonomics Society and is the secretary of the HFES student chapter at the University of Houston-Clear Lake.

Clients we have worked with