Meet Our Team
We are psychologists with an extensive background in understanding human behavior. We are experts equipped with the skills, tools and knowledge to help you create intuitive, useful and delightful products for your customers.
MONICA SNIDEMAN, Ph.D.Managing PartnerMonica holds a M.A. and Ph.D. in Cognitive Experimental Psychology from Rice University, with a focus in Cognitive Neuroscience. Her interest in the human brain translated easily to the applied field of user experience, where she enjoys the process of understanding human behavior and perception. For the past 20 years, she has used her research skills to identify ways in which products can become more usable and intuitive. Her experience includes research with a wide range of websites, software, and hardware. Her projects have spanned a wide variety of companies across multiple sectors, including technology, healthcare, and energy/oil and gas.
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CHRISTY HARPER, M.A.Managing PartnerChristy holds a B.S. and M.A. in Psychology from UHCL, where she is a Distinguished Alumni. For 18 years she worked at Compaq and HP first as a researcher and later managing the HF/UX research team responsible for the iterative design and improvement of products in the personal computing space. Prior work includes research for education, digital entertainment products, IoT and input devices. Her primary area of expertise is contextual/ethnographic research and human factors research applied to new product design.
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Research Team
ANDREA WILSON, M.S.Lead UX ResearcherAs the lead UX researcher at End to End User Research, Andrea manages projects and schedules, mentors junior researchers, and runs complex research projects. Her knowledge and expertise allow her to conduct various types of research, including usability testing, ethnographic/contextual research, benchmark testing, and hardware testing with server rack designs, laptop designs, and input devices. Her research methods include A/B testing, rapid iterative testing and evaluation (RITE), and concept testing. Andrea leads approximately 15 to 20 projects per year and enjoys conducting ethnographic research. She received her M.S. in Human Factors from the University of Houston-Clear Lake, where she served as president of the Human Factors and Ergonomics Society student chapter.
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ERIKA FERRIS, M.S.UX ResearcherErika is an experienced UX researcher who leads research studies for industry professionals in the technology and product manufacturing industries. Her research experience includes conducting hardware research studies for clients testing keyboards, touchpads, digital pens, cameras, and hard drives. Erika also conducts software research studies involving peripheral managers, computer portals/setup, asset management, and support assistants. Erika assisted in managing concept testing for products and iterative testing to make product improvement recommendations for clients. Her research methods include qualitative and quantitative testing for hardware studies for keyboards and touchpads. Erika double majored in Psychology and Criminology for her B.S. and received her M.S. in Applied Human Factors Psychology from the University of Houston-Clear Lake.
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YULIANA BARAJAS, M.S.UX ResearcherYuliana currently works as a UX researcher embedded in a design team with a valued client of End to End. Her skills as a researcher include research design, usability testing, data collection, and data analysis. As a UX researcher at Bose Corporation, Yuliana conducted usability assessments on studies for the Bose Consumer Electronics team. Yuliana successfully completed her UX researcher internship with End to End in 2018. During her End to End internship, she conducted usability studies, provided recommendations to clients, and maintained a participant database. She received her B.S. in Psychology and M.S. in Human Factors Psychology from the University of Houston-Clear Lake.
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AMANDA KASSICK, M.B.A.UX Research InternAmanda is a graduate student at the University of Houston - Clear Lake, studying Human Factors Psychology. She has earned an MBA in Consumer Sciences from ESPM and a Bachelors Degree in Business - Marketing from UFRGS, both in Brazil, where she is originally from. Amanda has worked as a Project Manager and has a background in Market Research. She is now applying her knowledge and experience in the UX world.
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MADISON GILBERTUX Research InternMadison is a graduate student at Arizona State University. She will graduate in 2022 with a masters degree in Human Systems Engineering. She was awarded distinguished undergraduate researcher at Louisiana State University where she earned a bachelor’s degree in Psychology with a minor in sociology. Her research background includes projects for oppositional human factors in cybersecurity, human-robot interaction in extreme environments, and aviation human factors.
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Recruiting and Operations Team
ELIZABETH MATTHEWSResearch Recruiting SpecialistElizabeth is one of our Research Recruiting Specialists. She ensures the location and management of research participants from verifying that their information is correct and up to date, to scheduling and reminding participants of their appointments to ensure a good show rate. Using various resource tools, sourcing strategies, and techniques Elizabeth helps find the best participants to meet our clients' needs. She holds a BA in Political Science from Texas A&M University and previously worked at Korn Ferry in their Executive Search practice.
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TIERRA BROOKS, M.A.Research Recruiting AssociateTierra is a research recruiting associate. She has a Master’s degree in Sociology from Middle Tennessee State University. Prior work experience has provided her with a diverse background in sociological research with a special interest in social issues and training along with expertise in qualitative research, participant recruitment, and qualitative/thematic data analysis.
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MICHELLE HARTResearch Recruiting AssociateMichelle is a Registered Nurse with a BS in Nursing from Texas State University. Her passion for solving complex problems through research based solutions led to an interest in UX research. Michelled completed the UX Design Academy through DesignLab and completed an internship at End to End. She is now turning her passion for problem solving to locating and recruiting the best possible participants for research projects.
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SAM MANCUSOOffice AssistantSam is our office assistant. He greets you and welcomes you into our establishment and makes sure you are ready for your study. He helps out with contacting participants for our future studies and creating a welcoming environment in our office. Sam is currently attending Lone Star College for Finance. He plans on starting a small business with his friend after college.
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