Meet Our Team

We are psychologists with an extensive background in understanding human behavior. We are experts equipped with the skills, tools and knowledge to help you create intuitive, useful and delightful products for your customers.

MONICA SNIDEMAN, Ph.D.

Managing Partner

​Monica holds a M.A. and Ph.D. in Cognitive Experimental Psychology from Rice University, with a focus in Cognitive Neuroscience. Her interest in the human brain translated easily to the applied field of user experience, where she enjoys the process of understanding human behavior and perception. For the past 20 years, she has used her research skills to identify ways in which products can become more usable and intuitive. Her experience includes research with a wide range of websites, software, and hardware. Her projects have spanned a wide variety of companies across multiple sectors, including technology, healthcare, and energy/oil and gas.

CHRISTY HARPER, M.A.

Managing Partner

​Christy holds a B.S. and M.A. in Psychology from UHCL, where she is a Distinguished Alumni. For 18 years she worked at Compaq and HP first as a researcher and later managing the HF/UX research team responsible for the iterative design and improvement of products in the personal computing space. Prior work includes research for education, digital entertainment products, IoT and input devices. Her primary area of expertise is contextual/ethnographic research and human factors research applied to new product design.

Research Team

​ANDREA WILSON, M.S.

Lead UX Researcher 

 As the lead UX researcher at End to End User Research, Andrea manages projects and schedules, mentors junior researchers, and runs complex research projects. Her knowledge and expertise allow her to conduct various types of research, including usability testing, ethnographic/contextual research, benchmark testing, hardware testing with server rack designs, laptop designs, input devices, and concept testing during the ideation phase. Andrea particularly enjoys conducting ethnographic research. She received her M.S. in Human Factors Psychology from the University of Houston-Clear Lake, where she served as president of the Human Factors and Ergonomics Society student chapter.

WILL ALTHOFF, M.S.

UX Researcher

Will is an experienced UX researcher who leads research studies for clients from various industries, including technology, oil and gas, and gaming industries. With several years of experience as a researcher, Will conducts unique research projects, specializing in software evaluations, competitive evaluations between products, and research involving software and applications. His research methods include statistical analysis and creating novel methodologies for research problems. Will enjoys conducting research for gaming devices. Will received his M.S. in Human Factors Psychology from the University of Houston-Clear Lake.

MICHAEL PICKETT, M.S.

UX Researcher

As a UX researcher at End to End User Research, Michael leads UX design and research studies for clients in several industries, including technology and manufacturing. His previous experience was working in the insurance industry, where he provided insights for customers and stakeholders to improve internal and external processes. His research expertise consists of both qualitative and quantitative research methods. Michael enjoys conducting hardware and software-based studies to find insights and make recommendations for improvement. Michael is UX certified by the Nielsen Norman Group and received an M.S. in Human Factors Psychology from the University of Houston-Clear Lake.

ERIKA FERRIS, M.S.

UX Researcher

Erika is an experienced UX researcher who leads research studies for industry professionals in the technology and product manufacturing industries. Her research experience includes conducting hardware research studies for clients testing keyboards, touchpads, digital pens, cameras, and hard drives. Erika also conducts software research studies involving peripheral managers, computer portals/setup, asset management, and support assistants. Her research methods include qualitative and quantitative testing. Erika double majored in Psychology and Criminology for her B.S. and received her M.S. in Human Factors Psychology from the University of Houston-Clear Lake.

SIBBIE PRIESTLY, M.S.

UX Researcher

 Sibbie is a UX researcher who leads UX design and usability studies for End to End’s client base. She employs cognitive testing, think-out-loud tasks, user interviews, and usability testing to conduct studies for clients. Her research experience includes assisting in a project to find innovative ways to improve a new medical device for consumers. Sibbie enjoys learning about a client’s products and how their users interact with them. She understands how important a UX research and human factors professional is in industry work through conducting studies to improve clients’ products and services for consumers. Sibbie received her B.A. at Texas Tech University and her M.S. at the University of Houston-Clear Lake.

YULIANA BARAJAS, M.S.

UX Researcher

Yuliana currently works as a UX researcher embedded in a design team with a valued client of End to End. Her skills as a researcher include research design, usability testing, data collection, and data analysis. As a UX researcher at Bose Corporation, Yuliana conducted usability assessments on studies for the Bose Consumer Electronics team. Yuliana successfully completed her UX researcher internship with End to End in 2018. During her End to End internship,  she conducted usability studies, provided recommendations to clients, and maintained a participant database. She received her B.S. in Psychology and M.S. in Human Factors Psychology from the University of Houston-Clear Lake.  

PALLAVI BANERJEE, M.S.

UX Research Assistant

Pallavi is a UX researcher and designer based in Herndon, Virginia. She has an MS degree in Human-Centered Computing from the University of Maryland Baltimore County. She is an advocate for discovering user needs and incorporating them into the design. She is mindful of diverse human abilities, languages, culture, gender identities, and age. With her on the team, we will have an advocate for inclusive solutions. Before transitioning to Human-centered interaction, she had training as an architect from BIT Mesra and landscape architect from the School of Planning and Architecture. She has worked as a landscape architect, architect, and interior designer.

MADISON GILBERT

UX Research Intern

Madison is a graduate student at Arizona State University. She will graduate in 2022 with a masters degree in Human Systems Engineering. She was awarded  distinguished undergraduate researcher at Louisiana State University where she earned a bachelor’s degree in Psychology with a minor in sociology. Her research background includes projects for oppositional human factors in cybersecurity, human-robot interaction in extreme environments, and aviation human factors.

ARTURO BARRERA

UX Research Intern

Arturo is a graduate student in the M.A. Interaction Design program at the University of North Texas. He holds a B.S. in Industrial Design from the University of Houston. His design education led him to the field of User Experience Design and nurtured his interest in user research. He is interested in making human-centered products through thoughtful research.

RASHOD MOTEN

UX Research Intern

Rashod is a graduate student at the University of Houston - Clear Lake studying Psychology. He earned a BS in Psychology from the University of Houston Downtown. Rashod's background is in the non-profit sector and financial/investment advising. His experience includes partnership development and quality assurance management. He now applies his knowledge and experience in the UX and human factors industries. 

ZACHARY SCHULTE

UX Research Intern

Zachary is pursuing a master's degree in Human Factors Psychology at UHCL. With experience as a Shakespearean actor, an assistant urban planner, and a user research coordinator at a SaaS startup, Zachary is a well-rounded individual with a passion for creativity and innovation. Zachary's prior research includes planning and moderating hardware and software usability tests, performing heuristic analyses for mobile and web interfaces, and facilitating participatory design workshops. Outside of work, Zachary enjoys listening to music, creating abstract digital art, and spending time with their cat, Marcel. Zachary believes good design should provide a supportive structure of action for users that is both intuitive and unobtrusive. Through their research, Zachary hopes to help make technology more useful for everyone.

BRANDON BURROW

UX Research Intern

Brandon is a Human Factors Psychology graduate student at the University of Houston-Clear Lake. He holds a bachelor’s degree in literature from UHCL and enjoys a good book. After reading Don Norman’s The Design of Everyday Things, he became fascinated with the world of human factors and user experience. Brandon continues to study and think about human-centered design and enjoys helping other professionals create user-friendly products and experiences. The methods he is most comfortable with are usability testing, interviewing, and heuristic and competitive analyses, but he can employ a number of qualitative and quantitative methods and is always on the search for more tools to add to his toolkit. Brandon is interested in both hardware and virtual spaces, and he is particularly interested in VR/AR, interaction design, ergonomics, usability, and accessibility. 

RACHEL RICE

UX Research Intern

Rachel is a graduate student at Rice University studying Human-Computer Interaction and Human Factors. She holds a B.S. in Psychology from Eckerd College. Her research experience includes task order effects in usability testing, interaction design in emerging naval technologies, and developing research protocols for quantitative studies.

YARA DEBBS

UX Research Intern

Yara is a graduate student at UHCL who will graduate in 2023 with a Master's degree in Human Factors. After graduating with a Bachelor's degree in Industrial Engineering from the Lebanese American University, she gained experience in lean manufacturing, six sigma, and ergonomics. Our trilingual intern is interested in optimizing flows, decreasing costs, and designing seamless experiences for end users.

Recruiting and Operations Team

ELIZABETH MATTHEWS

Recruiting Program Manager

Elizabeth is our Recruiting Program Manager. She ensures the location and management of research participants from verifying that  their information is correct and up to date, to scheduling and reminding participants of their appointments to ensure a good show rate. Using various resource tools, sourcing strategies, and techniques Elizabeth helps find the best participants to meet our clients' needs.  She holds a BA in Political Science from Texas A&M University and previously worked at Korn Ferry in their Executive Search practice.

HANNAH KENNEDY

Recruiting Growth Manager

​Hannah Kennedy is our Recruiting Growth Manager. She has a vast amount of experience as a social media marketing and eLearning coordinator in the nonprofit and technology sector. As marketing coordinator, Hannah has utilized marketing and advertising strategies geared towards creating content aimed at recruiting donors, volunteers and 45+ attendees on a monthly basis for the ACSS Careerworks and Access eLearning programs. With experience spanning more than 12 years B2B and B2C, Hannah’s specialties include photography, videography, voiceover, and design. Hannah is a resident of Atlanta, GA and is currently studying Psychology at Cappella University.

MALOBIKA BHATTACHARJEE

Research Recruiting Specialist

​Malobika is one of our Research Recruiting Specialists. She has her MSc in Human Resource Management from the University of Bradford, UK and holds a BA in Political Science with a minor in Economics from Gauhati University - Assam, India. Malobika also holds an LL.B degree in India, equivalent to a JD degree here in the US. Her experiences include recruitment and international communication.

TIERRA BROOKS, M.A.

Research Recruiting Specialist

Tierra one of our Research Recruiting Specialists. She has a Master’s degree in Sociology from Middle Tennessee State University. Prior work experience has provided her with a diverse background in sociological research with a special interest in social issues and training along with expertise in qualitative research, participant recruitment, and qualitative/thematic data analysis.

BRANDY MORGAN

Research Recruiting Specialist

Brandy is one of our Research Recruiting Specialists. She holds a BS in Criminal Justice with a minor in Forensic Science from American Intercontinental University. She also holds a certificate in Practical Nursing and is a veteran of the United States Army, both as a soldier and as a civilian working in federal security. Her varied work experience has inspired her passion in social and economic issues.  

ERIKA SNYDER

Research Recruiting Associate

Erika is from Houston and graduated from Brigham Young University with a degree in Exercise and Wellness. Her experience includes working as a Spanish teacher and office supervisor. As a Research Recruiting Associate, she now applies her skills to recruiting for UX and human factors research studies.  

JASMINE GUTIERREZ

Research Recruiting Associate

Jasmine is one of our Research Recruiting Associates. She holds a B.S. in Psychology from the University of Houston- Clear Lake. Prior work experience as a Sales Associate and Guest Services Representative provided her with excellent interpersonal skills and proficient customer service skills. Jasmine now applies her skills to recruit research participants for UX and Human Factors research studies.  

ANDRÉA FONTENOT

Social Media & Marketing  Specialist

Andréa is our Social Media & Marketing Specialist. She graduated from the University of Houston-Clear Lake in May 2022 with a bachelor’s degree in communication. She creates digital assets to connect with potential research participants and clients across our social media platforms. Andréa’s experience includes business writing, digital design, and photography.

CHARITY ADAMS

Operations Manager

Charity is our Operations Manager and our go-to for the business side of our organization. She ensures that everyone has what they need to accomplish their work in an enjoyable environment. From music, supplies, snacks, and smiles to recruiting, scheduling, records and budgets, she keeps us running, enabling us to focus on your research needs. Charity holds a B.A. in Oral Communication from Weber State University and has extensive experience running non-profit organizations.

SAM MANCUSO

Office Manager

Sam is our Office Manager. He greets you and welcomes you into our establishment and makes sure you are ready for your study. He helps out with contacting participants for our future studies and creating a welcoming environment in our office. Sam is currently attending Lone Star College for Finance. He plans on starting a small business with his friend after college.